Terms and Conditions



  1. Scope

These Terms and Conditions apply to all orders placed via our online shop. All deliveries, services and offers in our online shop are made exclusively on the basis of these Terms and Conditions.


  1. Contracting Parties

The purchase contract is concluded by and between the customer, including its legal successor, and RONKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, commercial register number: 0000890544, address: Aleja Jana Pawła II 80 /138, 00-175 Warsaw, Poland.


  1. Conclusion of Contract

The presentation of the products in our online shop does not constitute a legally binding offer, but only an invitation to place an order.


You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your order by using the correction facilities that are provided for this purpose and explained during the ordering process. By clicking on the order button, you place an order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.


  1. Right of Withdrawal

If you are a consumer (i.e., a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.


For more information, please refer to Terms of Withdrawal and Return Policy.


  1. Terms of Withdrawal and Return Policy


If you are a consumer, you have the right to cancel and return your order within 14 days, for any reason and without a justification. If you withdraw from this contract, we will pay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier., Our products can only be taken back if they are returned to us unopened in their original packaging.


You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


You shall send back the goods to the address as follows:



Karl-Marx-Str. 3б 02827 Görlitz, Germany



Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)


— To RONKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Aleja Jana Pawła II 80 /138, 00-175 Warsaw, Poland, E-Mail: info@ cbd-oil.market


I/We * hereby give notice that I/We * withdraw from my/our * contract of sale of the following goods */for the provision of the following service *


— Ordered on */received on *

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper)

— Date


(*) Delete as appropriate.


  1. Prices and Shipping Costs

The prices listed for the products at the time of ordering shall apply to orders. All prices quoted include statutory VAT and other price components.


Shipping costs may apply to the product prices displayed. Further information on shipping costs, if applicable, are explained within individual product offers.


  1. Delivery Conditions

Delivery costs may apply to the product prices displayed. Further information on delivery costs, if applicable, are explained within individual product offers.


The usual delivery time is 2-4 days, but in any case, it shall not exceed 30days after we receive a full payment for the ordered goods. Any deviating delivery times are indicated on the respective product page.


  1. Payment

The following payment methods are basically available in our online shop.


Advance payment

If you select advance payment, we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.


Credit Card

You provide your credit card details during the ordering process. Your card will be charged immediately after placing your order.


  1. Retention of Title

If you are a consumer, the goods remain our property until full payment has been made.


  1. Damage During Delivery

If you are a consumer, the following applies: If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.


  1. Defects / Warranty

In case of defective goods, the statutory provisions apply.

We shall be liable only for manufacturing defects, and bear the risk of accidental loss or damage of the goods until they are handed over to the customer.

The customer is obliged to examine the delivered goods for visible defects (examination on receipt) and document visible transport damages and losses to the packaging.

The risk of accidental loss or damage of the goods passes to the customer upon receipt of the goods.


Important note:  Our CBD products are not drugs. Articles contained on https://cbd-oil.market/ are by no means a substitute for medical advice and treatment received from qualified and recognised health professionals, and cannot be used as a basis for self-diagnosis and commencement, modification or termination of treatment of diseases. If you have any complaints or health issues, please consult your doctor for professional advice.






  1. Dispute Resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr.


We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.


  1. Governing Law

These Terms and Conditions as well as the further relations between us and the customer are subject to Polish law. With respect to consumers, this choice of law shall only apply insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence. The UN sales law does not apply.


  1. Personal Data Protection

Your privacy is extremely important to us and we strongly recommend that you read our Privacy Policy in order to understand how we collect, store, use and access your personal data.


  1. Severability

If individual provisions in these Terms and Conditions, including this clause, are wholly or partly invalid, or if the Terms and Conditions contains a loophole, the validity of the remaining provisions or parts of such provisions shall remain unaffected.


  1. Customer Service

If you have any questions, you can contact our Customer Service by e-mail: info@cbd-oil.market


  1. Protection of

If among the purchased goods, there are items which are subject to age restrictions, we are to confirm the age and personality of the consumer age. Transfer of the goods to the consumer will be possible only after age check and only to the consumer in person.


[June 2023]